Old Navy Customer Feedback Survey – feedback4oldnavy.com

By | April 24, 2021

To improve the customer experience Old Navy is taking a customer feedback survey at feedback4oldnacy.com, and in return, they are giving attractive discounts to those who complete the survey. So let’s take a look in details what Old Navy Survey, Old Navy Customer Feedback Survey, Old Navy Customer Survey Online can offer to you.

About Old Navy Customer Survey – Check at feedback4oldnavy.com

Old Navy is a place of shopping for cloth for all family members, men, child, and women. If you don’t know, then let me tell you that US Navy is the United States one of the largest clothing stores. In 1994, 42 new Old Navy store opened and today it has approx. 1000 stores worldwide. Gap owns it. The gap is also a family clothing store. It was the first retail store who cross billion dollar market in merely first four years of business, and today it continuously expands. Check More details – Lowe’s Customer Satisfaction SurveyWawa Customer Satisfaction Survey

If you love fashion and shopping, must visit the store, as you will find the latest fashion as well as quality clothes. Once you visit it, we guarantee you that you may never be disappointed to spare the time to visit the Old Navy. They always try to offer good services and environment to their customer but somehow every time they don’t know what customer seek for exactly. And hence they take the appropriate advice of customer in the best way, i.e., customer satisfaction survey.

Old Navy Customer Feedback Survey

About Old Navy Customer Survey – feedback4oldnavy.com

As Old Navy is the largest family store in the US, they try always to want to know what the customer wants or how they can improve their services to get the best shopping experience to you. Following ate complete details information about Old Navy Customer Feedback Survey, Old Navy Customer Survey Online.

To find it out they take a survey at www.feedback4oldnavy.com. All those customers who have a receipt for the store can take part in the survey. In return, the customer gets a 10% discount coupon. It can be redeemable during the next visit to the store or during an online purchase. Even one can get free shipping coupon if they want to prefer shop online with the coupon. Here shoppers can share about the product, design, product line, environment of the store, customer service, etc.

Old Navy is always considered the review and suggestion of customers and based on them, try to improve the products and services. That’s why they reward you because you take part to make a better version of the company. They also hope that the survey and reward encourage the customers to buy from the store shortly.

To get the reward, you have first to complete the survey, and at the end of the survey, you can see a survey code on your screen. You have to note it down on your receipt to the cashier or note it down to use it online. Note that it can’t exchange for cash. You can use it only for purchasing Old Navy products from stores or online.


Before starting a survey, let’s take a look at the requirement and eligibility criteria to take part in the Old Navy customer survey and get 10% discount plus free shipping coupon on products.

  • First, purchase any product of Old Navy.
  • Complete the survey at one time.
  • Need a receipt of in-app or online purchase with store number on it as you need to enter it on feedback page to start a survey.
  • Your age must be 18 years old or more.
  • You can take part in the survey only if you have shopped from the US, Canada or Mexico Old Navy stores.
  • You need a pc, laptop, smartphone or tablet with an active internet connection or wifi connection as survey takes online.
  • To complete the survey, you must have basic knowledge of either Spanish, English or French language. You can pick any of the above three languages from the homepage.
  • On one receipt, you can get only a one-time offer.
  • The 10% discount coupon will expire in 14 days after taking the survey.

How To Take Part In The Old Navy Survey @ Old Navy.Com

Step 1:

  • First, take a receipt with you and click on the link below to open the official page of the survey. www.feedback4oldnavy.com/

Step 2:

  • Now select the country and language from the home page.

Step 3:

  • Now choose the store, time, date, store number, transaction number and register number from your receipt.

Step 4:

  • Now validate that you are 18 years old and not a robot. And then click on submit.

Step 5:

  • Now the survey starts, answer all question honestly and based on your experience of the store. During the survey, they ask you the following question, and you have to rate them.
  1. Are you currently employed by Gap Inc. or any affiliated brands including Banana Republic, Old Navy, Gap or Athleta?
  2. Overall, how satisfied are you with the most recent shopping experience at this Old Navy store?
  3. Based on this shopping experience, how likely are you to recommend an Old Navy to a family member or friend?
  4. Depend on your score; you have to provide the reason for your score in a blank space.
  5. Which of the below given best describes the primary purpose of your visit to this Old Navy store?
  6. Who were you shopping for on this Old Navy store visit?
  7. Which of the below given best explains why you chose to shop at this Old Navy store on date xx/yy/zzzz/ please select the top three reason.
  8. Did you use any of the below-given services before or during this visit to the Old Navy?
  9. Did you use the fitting room for your visit to this Old Navy store?
  10. Of the items you shopped for on a visit to Old Navy, were you able to find all the sizes you were looking for?
  11. If you shopped for jeans on this visit, were you able to find all of the sizes you were looking for in jeans?
  12. Were there any store associates who made your visit particularly special?
  13. Was a mobile device used during your store visit? If yes, then mark the reason to use.
  14. Please rate how well each statement below describes your most recent shopping experience at Old Navy.
  15. Did an employee or a sales associate offer to open an Old Navy credit card account for you?
  16. Where else have you made an apparel purchase in the past three months?
  17. Have you ever purchased an Old Navy customer survey before this visit?
  18. What are the reasons that you have not purchased oldnav.com?
  19. Is there anything else you would like to share with us about your experience?
  20. Are you male or female?
  21. In what year were you born?
  22. Which of the below given best describes your expected annual household income before taxes for the current year?
  23. Are you a parent/ guardian of any children living in your household under 18 years?
  24. Which of the following credit cards, if any, do you own?
  25. How likely are you to recommend the card you used for purchase?

Check More – Taco Bell Customer Satisfaction SurveyWal-Mart In-Store Customer Feedback Survey

At last, you have to provide your email and click on the link to get your 10% off coupon code. You can use it on your next in-store or online purchase. Use it within 14 days otherwise; it will expire.

Conclusion feedback4oldnavy – Old Navy Customer Survey

It is all about the Old Navy customer satisfaction survey, Old Navy Survey online find out  at Old Navy.com and also you can check it out on feedback4oldnavy.com. Hopefully, you like the information we share here in this article. If it so, then like it and share it with your friends and family members to get an amazing offer on Old Navy feedback survey products. Thank you for reading. Happy shopping!

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